◆ Outcome 5.1 / For regulated organizations / Joint Commission · FINRA · SOC 2 · ISO 27001

Demonstrate regulatory competency.

Auditors and surveyors don't accept "we trained them" as evidence of competency. They want measured demonstration that your workforce can actually do the work the standard requires. QLM provides calibrated competency evidence aligned with specific regulatory frameworks — Joint Commission for healthcare, FINRA for financial services, SOC 2 and ISO 27001 for security controls. Audit-ready documentation, defensible methodology, fairness audit included.

15-30 min
Per employee per cycle
4 frameworks
current release coverage
Audit-ready
Documentation
Enterprise
Tier
◆ What you get back · 01

A regulatory readiness report aligned to your framework.

Per-standard competency breakdown across your workforce. Each report aligns with the specific framework's requirements — Joint Commission's competency assessment per nurse role, FINRA's continuing-education tracking per representative, SOC 2's personnel-controls per security-relevant role. Auditor-friendly format: PDF for review, structured JSON for systems integration, framework-specific schemas where applicable.

Regulatory readiness · multi-standard org / 3,247 employees · 4 standards covered / Surveyor-ready packet attached

Per-standard breakdown · audit-ready evidence.

◆ HEALTHCARE
Joint Commission competency
Workforce ready
94%
±2% · 80% CI
Roles covered
12
RN, OR tech, ICU, etc.

Joint Commission framework alignment: standards LD.04.01.05, HR.01.06.01, MS.06.01.01. Quarterly competency review documentation generated automatically.

◆ FINANCIAL
FINRA continuing education
CE current
98%
Above industry baseline
Reps covered
847
Series 7, 24, 63, 65

FINRA Rule 1240 (continuing education) alignment: regulatory and firm element documentation. Suitability, AML, supervision-relevant competency.

◆ SECURITY
SOC 2 personnel controls
Controls covered
87%
3 controls flagged
Roles in scope
218
Eng, IT, security

SOC 2 Type 2 alignment: personnel-controls evidence for the trust service criteria. Three controls below threshold for engineering team — recommended remediation surfaced.

◆ INFOSEC
ISO 27001 personnel
A.7 compliance
91%
Within audit tolerance
Roles covered
218
Same scope as SOC 2

ISO 27001:2022 Annex A.7 (Human Resource Security) alignment: personnel competency evidence. Awareness, training, disciplinary process documentation.

Surveyor / auditor-ready packet generated for each framework. Per-employee competency artifacts available on demand for spot-checks. What this report does not do: replace the auditor's judgment, automatically resolve audit findings, or constitute legal compliance. Your compliance team interprets what the data means; QLM provides the calibrated evidence and the documentation infrastructure.
◆ Report generated · April 28, 2026 · 09:00 EST Signed artifact · 7-year retention default

Real per-standard alignment, real audit-ready format, real defensible methodology. This is the evidence layer for compliance.

◆ How it works · 02

Three flows. Per-standard alignment.

Regulatory competency runs as point-in-time evidence rather than continuous monitoring. For continuous monitoring see Outcome 4.3. The three flows work together to produce the audit packet: scope definition, employee assessment, report generation.

i

Define scope.

Pick the standards that apply to your organization. Map standards to roles using QLM's curated alignment plus your own role definitions. Compliance team confirms scope before assessment.

2-3 weeks · scoping
ii

Assess employees.

Each employee takes a 15-30 minute assessment focused on their role's relevant standards. Adaptive measurement; results feed both the per-employee competency artifact and the aggregate report.

15-30 min · per employee
iii

Generate audit packet.

Aggregate report plus per-employee artifacts plus framework-specific schemas. Auditor-friendly format; legal review supported. Per-employee artifacts available for surveyor spot-checks.

Auto · on completion
◆ Methodology · 03

Per-standard alignment, research-backed.

Each framework has its own competency definitions, dimensional weights, and reporting requirements. QLM's curated alignment maps each standard to dimensional measurement with research-backed competency thresholds. Custom alignments available for organizations with bespoke compliance frameworks.

◆ FRAMEWORKS V1
4

Joint Commission, FINRA, SOC 2 Type 2, ISO 27001:2022. Each framework has dedicated alignment with role-by-standard mapping. More frameworks added quarterly on an ongoing basis.

◆ EVIDENCE FORMAT
Audit-ready

PDF for human review (auditors, surveyors). Structured JSON for systems integration. Framework-specific schemas where applicable (e.g., SOC 2 control mapping XML).

◆ FAIRNESS AUDIT
Continuous

Real-time fairness monitoring runs on every assessment event. Items showing differential difficulty pulled from the bank. Disparate-impact monitoring in aggregate report.

◆ The honest read · 04

What this evidence does not do.

Regulatory competency provides calibrated evidence aligned with specific frameworks. It does not constitute legal compliance, replace the auditor's judgment, or eliminate audit risk. Five things this outcome does not do.

◆ Pricing · 05

Per-employee per-cycle. Or annual.

Regulatory competency pricing depends on the assessment cycle (per-cycle for surveyor preparation, annual for ongoing audit cycles) and the number of frameworks covered. Standard enterprise contract includes implementation services.

◆ PER CYCLE

Cycle based.

$8-15 / employee / cycle

For organizations preparing for specific surveys / audits. Per-cycle assessment with audit packet generation, framework-specific reports, surveyor spot-check support.

Implementation services included
◆ TALK TO SALES

Ready for evidence your auditor will accept?

Implementation typically runs 6-10 weeks for scoping, calibration, and pilot. External legal review supported as part of the implementation.